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Technical Resources
System design support, whitepapers, FAQs, training videos, and warranty info — everything you need to design, install, and support a Key Digital system.
Where to look
For Dealers
System Design Group (SDG)
Expert system design services for Key Digital dealers and resellers. Get help with system design, new product fit, and control integration.
Get started
Whitepapers
Knowledge Center
Hosted by Mike Tsinberg, President of Key Digital. Technical white papers on core industry technologies — HDMI, HDBaseT, HDR, AV-over-IP, and more.
Open the library
Q&A
Technical FAQs
Answers to the most popular questions from integrators, system designers, and end customers.
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Watch & Learn
Video Resources
Product overviews, training videos, case study walkthroughs, and tradeshow reports.
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Coverage
Warranty & Guarantees
Standard warranty info, extended coverage options, and performance guarantees on Key Digital products.
View warranty info
Talk to Us
Contact Us
For technical issues, RMA requests, or system design advice — get the right person on the line.
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Product setup & configuration guides
AV over IP
Verified Network Switches for AV over IP
Every switch brand verified for Key Digital AVoIP, plus the exact IGMP snooping, querier, and jumbo-frame settings each one needs.
Open guide
Wireless Presentation
KD-BYOD4K Setup Guide
Cable, configure (WiFi Direct or LAN mode), and cast to the KD-BYOD4K wireless presentation gateway from any device.
Open guide
Presentation + Conferencing
KD-BYOD4KHub Setup Guide
Set up BYOD presentation and BYOM conferencing — wireless USB camera, mic, and audio to any host computer.
Open guide
HDMI Capture
KD-22HUCPro Setup Guide
4K/18G HDMI switcher + USB capture with XLR mic — connections, KDCam config, and capture in Zoom, OBS, and Game Bar.
Open guide
Need More Help?
Talk to a Key Digital engineer
For complex system design or unusual integration questions, reach our engineering team directly.
Email: sales@keydigital.com
Phone: +1 (914) 667-9700 Opt 2
Get in touch